1. Who we are

Larkspur Glass is a UK-based business creating bespoke stained glass panels, lighting and mirrors.
If you have any questions about this policy or your data, you can contact us at:[insert your email address]

2. What information we collect

We may collect and process the following information:
Information you provide directly:

• Name
• Email address
• Telephone number (if provided)
• Project details or enquiry information

Information collected automatically:

• IP address
• Browser type and device information
• Pages visited and time spent on the website

This information is collected using cookies and analytics tools.

3. How we use your information

We use your data to:

• Respond to enquiries and provide requested information
• Manage and deliver our services
• Improve our website and understand how it is used
• Send occasional updates or marketing emails (only if you have opted in)

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you opt in to marketing communications
• Contract – when processing is necessary to provide a service you've requested
• Legitimate interests – to improve our website and respond to enquiries

5. Sharing your information

We do not sell or rent your personal data.
We may share your information with trusted third parties where necessary, such as:

• Payment providers (e.g. PayPal)
• Website and analytics providers (e.g. Google Analytics)

These providers only process your data on our behalf and in accordance with their own privacy policies.

6. Cookies

Our website uses cookies to:

• Ensure the site functions properly
• Understand how visitors use the site (analytics)

Where required, we will ask for your consent before using non-essential cookies. You can also control cookies through your browser settings.

7. Data retention

We only keep your personal data for as long as necessary to:

• Respond to your enquiry
• Deliver our services
• Meet legal or accounting obligations

You can request deletion of your data at any time.

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Data security

We take appropriate measures to protect your data from unauthorised access, loss or misuse.

10. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.